Privacy Policy

The website BusinessEE.com and its publishers strive to respect and maintain the right to personal privacy of every individual that visits. Any information collected by the website BusinessEE.com and its publishers about our visitors will be used only in the manner outlined in this privacy statement. This privacy statement only applies to the information that may be collected at the website BusinessEE.com.

10DLC Compliance

This privacy policy section has been specifically crafted to meet the stringent requirements for 10DLC compliance as mandated by The Campaign Registry, mobile carriers, and federal regulations including the Telephone Consumer Protection Act (TCPA). The 10DLC system is designed to reduce spam and fraudulent messaging by verifying the legitimacy of businesses and their messaging use cases.

Businesses engaging in application-to-person (A2P) messaging in the United States must register their numbers with The Campaign Registry and demonstrate compliance with comprehensive privacy and consent requirements. Failure to maintain a compliant privacy policy will result in denial of 10DLC approval, effectively preventing businesses from sending text messages to their customers.

This section addresses all critical compliance areas including data collection transparency, explicit non-sharing provisions, robust data protection measures, clear opt-out mechanisms, and policy change notification procedures. The language has been carefully crafted based on successful privacy policy approvals and current regulatory guidance as of January 2025.

SMS Messaging Privacy Policy

Overview of Our Text Messaging Services

BusinessEE provides text messaging services to communicate with our customers, prospects, and service users through Short Message Service (SMS) and Multimedia Messaging Service (MMS) communications. This section of our privacy policy specifically addresses how we collect, use, protect, and manage personal information related to our text messaging services in compliance with 10DLC requirements, the Telephone Consumer Protection Act (TCPA), and applicable state and federal privacy laws.

Our text messaging services are designed to enhance customer communication, provide important service updates, deliver promotional offers, and facilitate customer support interactions. We are committed to maintaining the highest standards of privacy protection and regulatory compliance in all our messaging activities.

Data Collection and Usage for Text Messaging

Types of Information We Collect

When you interact with our text messaging services, we collect and process several categories of personal information to provide, maintain, and improve our services. The types of information we collect include:

Contact Information: We collect your mobile phone number, which serves as the primary identifier for our text messaging services. This information is essential for delivering messages to your device and maintaining communication records.

Identity Information: Depending on how you sign up for our services, we may collect your name, email address, mailing address, and other identifying information that helps us personalize our communications and ensure messages reach the intended recipient.

Interaction Data: We automatically collect information about how you interact with our text messages, including delivery confirmations, read receipts (where available), response times, and the content of messages you send to us. This data helps us improve our services and ensure effective communication.

Device and Technical Information: We may collect technical information about your mobile device, including device type, operating system, mobile carrier information, and network data. This information helps us optimize message delivery and troubleshoot technical issues.

Preference Information: We collect and maintain records of your communication preferences, including the types of messages you wish to receive, frequency preferences, and any opt-out requests you submit.

Methods of Data Collection

We collect information through various methods designed to be transparent and user-friendly:

Direct Submission: When you voluntarily provide your phone number through our website contact forms, account registration processes, customer service interactions, or in-person sign-ups, you are explicitly providing consent for us to use this information for text messaging purposes.

Opt-In Processes: We collect consent through clear opt-in mechanisms that explain the nature of the messages you will receive, the frequency of communications, and your rights regarding these messages. Our opt-in processes comply with TCPA requirements for prior express written consent.

Customer Service Interactions: When you contact our customer service team and provide your phone number for follow-up communications, we may add this information to our text messaging database with your explicit consent.

Third-Party Integrations: In some cases, we may receive your contact information from authorized third-party service providers who have obtained proper consent for data sharing. We verify that all third-party sources have appropriate consent mechanisms in place.

Purposes for Data Use

We use the personal information collected through our text messaging services for specific, legitimate business purposes:

Service Communications: We send transactional messages related to your account, orders, appointments, service updates, and other business-related communications that are necessary for providing our services.

Marketing and Promotional Messages: With your explicit consent, we send promotional messages about our products, services, special offers, and company updates. These messages are designed to provide value and keep you informed about opportunities that may interest you.

Customer Support: We use your contact information to provide customer support, respond to inquiries, resolve issues, and follow up on service requests. This ensures you receive timely and effective assistance.

Service Improvement: We analyze messaging data to improve our communication strategies, optimize message timing and content, and enhance the overall customer experience. This analysis helps us provide more relevant and useful communications.

Legal Compliance: We may use your information to comply with legal obligations, respond to lawful requests from authorities, and protect our rights and the rights of our customers.

Regulatory Compliance Framework

10DLC Registration and Compliance

Our text messaging services operate in full compliance with 10DLC (10-Digit Long Code) requirements established by The Campaign Registry and mobile carriers. This compliance framework is designed to reduce spam and fraudulent messaging while ensuring legitimate businesses can communicate effectively with their customers 

Campaign Registration: All our text messaging campaigns are properly registered with The Campaign Registry, including detailed information about our business, messaging use cases, and compliance procedures. This registration process helps verify the legitimacy of our messaging activities

Carrier Approval: Our messaging campaigns have been reviewed and approved by mobile carriers, ensuring our messages are delivered reliably and in compliance with carrier-specific requirements 

Ongoing Monitoring: We continuously monitor our messaging practices to ensure ongoing compliance with 10DLC requirements and make adjustments as needed to maintain our approved status 

TCPA Compliance Standards

Prior Express Written Consent: All our marketing text messages are sent only to recipients who have provided prior express written consent as required by the Telephone Consumer Protection Act (TCPA). This consent includes clear disclosure of the commercial nature of the messages 

Automated Technology Compliance: Our use of automated technology for sending text messages complies with TCPA restrictions and requirements. We maintain proper consent records and honor all opt-out requests promptly 

Call Time Restrictions: When applicable, we observe TCPA time restrictions for commercial communications and ensure our messaging practices respect reasonable time boundaries 

State and Federal Privacy Law Compliance

Multi-Jurisdictional Compliance: Our privacy practices are designed to comply with privacy laws across multiple jurisdictions, including federal laws and state-specific requirements such as the California Consumer Privacy Act (CCPA) 

International Considerations: For customers outside the United States, we comply with applicable international privacy laws, including the European Union's General Data Protection Regulation (GDPR) where applicable 

Evolving Regulatory Landscape: We actively monitor changes in privacy and telecommunications regulations to ensure our practices remain compliant as laws evolve 

SMS/Text Messaging Privacy Notice

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

BusinessEE collects personal information from you when you interact with our services, including when you sign up, make purchases, or communicate with us via text messages. The types of information we collect may include your name, contact details, payment information, and any other information you voluntarily provide.

We use this information to provide, maintain, and improve our services, process transactions, communicate with you, and comply with legal obligations. Your information may be shared with trusted third-party service providers solely for the purpose of operating our business and fulfilling our commitments to you. We do not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.

You have the right to access, correct, or delete your personal information at any time, and we are committed to handling your data in a secure and transparent manner.

Opt-Out Instructions: If you no longer wish to receive text messages from us, you can opt out at any time by replying with the word 'STOP' or 'UNSUBSCRIBE' to the number from which you received the message. Upon receiving your request, we will promptly remove you from our messaging list, and you will no longer receive further text communications from us.

Contact Form Opt-In Language

For websites that collect phone numbers through contact forms, include this language:

OPT IN CONSENT: By submitting your phone number, you are authorizing [Company Name] to send you text messages and notifications. Message/data rates apply. Reply STOP to unsubscribe to a message sent from us.

Data Protection Statement Template

Data Security for Text Messaging Services

[Company Name] takes the security of your personal information very seriously. We employ industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction. We continuously monitor our systems to ensure your information is safe and secure, and we are committed to maintaining the highest levels of data protection to safeguard your privacy.

Policy Changes Notification Template

Changes to Privacy Policy

From time to time, we have the right to modify this Privacy Policy. We're likely to update this Privacy Policy in the future and when we make changes. Please come back and check this page from time to time for the latest information on our privacy practices. We will notify you of material changes through email, text message (if you have not opted out), or prominent notice on our website.

Collecting Information – The website BusinessEE.com may collect information about our users at varying points within the bounds of the website. At no time does this website attempt to sell or otherwise transfer this information to any third party after it has been collected other than third-party entities that provide software and services that allow for the safe and secure storage of the information collected. Additionally, this website and its publishers never attempt to collect information on website visitors that are under the age of 13 years old.

The information collected by this website is used solely for information and demographic purposes as well as occasionally contacting our visitors with offers that we feel are relevant to their interests and other relevant correspondence. Cookies help track a person’s “session” while online. By showing how and when our visitors use this site, this information can help us to continue to improve our site. We will only use cookies to view information on your hard drive that was put there by a cookie from this site. The use of cookies is an industry standard and many web sites use them. Cookies are stored on your computer and not on this site. if you do not wish to receive cookies, or want to be notified of when they are placed, you may set your web browser to do so, if your browser so permits. This website only collects data in order to better serve our target demographics (read: website visitors) in providing the most relevant and useful information and offers as possible.

Information Collected – We may collect the following information: name and job title, contact information including email address, demographic information such as postcode, preferences and interests, and other information relevant to customer surveys and/or offers.

Use of Information – We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: internal record keeping, we may use the information to improve our products and services, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided, from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security – We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. The information collected this website during routine demographic research protocols will be kept confidential and in the confines of this website’s fair use as outlined in this document.

Any users that are registered with this website may receive additional announcements from us about services, products, newsletters or promotions if they have opted in to receive such information by supplying an electronic mail address (email address). Although this website does utilize us blinks to other websites, by clicking on those links visitors realize that the content and material presented does not reflect the views or practices of this website. Furthermore, users that click through links that lead to other websites are encouraged to review that site’s privacy policies as their standards may differ from those of the publishers of this website.

Any forums, chat rooms, instant messaging clients, or message boards that this website may contain and the user-generated content posted within may become public knowledge.

Information Access – This website and its publishers strive to maintain the accuracy of the information posted within the confines and jurisdiction of the website. users that post their information in comments, image uploads, message boards, instant messaging clients, forums, and chat rooms are able to delete or change that information at any time by utilizing editing tools provided.

Problem Resolution – If, at any time, a problem arises that is not immediately changeable by the user, this website’s administrators can be reached by using our convenient contact form.